Ours is the digital age! It does not sound like an overstatement to refer to our times with this term, in fact, this is how we can best describe the way we go about our lives and professions in today’s world. It is hard to find a walk of life that has not been touched by the digital revolution yet. From the assembly line of factories to the conservation of cinematic heritage, digitalization has changed the way we approach problems and seek solutions for them. This impact has led to the coining of the term ‘Industry 4.0’ which implies the fourth industrial revolution brought about by digital transformation. The Manufacturing, supply chain management, employee, and customer experience, all have seen substantial Modifications from what they used to be and have taken a positive turn towards higher efficiency and Greater end-user satisfaction.

Digital Transformation

The emergence of technological innovations such as artificial intelligence, Automation technologies, the Internet of Things (IoT), cloud computing, and digital twins have paved the way for the shift to digital from analog or otherwise manual processes and the results are remarkably Impressive. Apart from the industrial perspective, the daily experiences of an average consumer have Witnessed a paradigm shift. One now has the information and knowledge worth hundreds of volumes in The span of his/her palm, thanks to the birth of smartphones. Also, what is so special about them is the way they have rendered redundant numerous devices and mechanisms from the past.

Your smartphone is your telephone, camera, calendar, photo album, newspaper, dictionary, and whatnot, all offered in a package that epitomizes the word ‘usefulness’. Progressing from the otherwise ‘layman-inclined’ example of the smartphone towards the current industry practices, we can classify the transformation to be taking place at different levels: manufacturing, supply chain management, customer experience, and collection, assessment, and implementation of feedback results.

Transforming the manufacturing process

IoT plays a crucial role here through the collection of a vast amount of data through the sensors that can therefore be transferred to a cloud for storage and analytics-related processes. IoT is a term for physical equipment that does have internet connectivity and can seamlessly engage in transferring data for the needs of cloud or edge computing. Edge computing is also of high relevance since it addresses the time-critical aspects of the production line such as the relaying of a timely warning in the case of faulty machinery and has this advantage over cloud computing which is prone to be afflicted by a temporal lag.

Supply chain management

Subjecting supply chains to digital transformation results in an upward trend in efficiency along with reduced costs and cycle times, from procurement of raw materials to the delivery of finished products to customers. This is accomplished by the virtue of greater transparency that digitalization provides and the integration of different stages of the production cycle. Its consequences in better usage of the warehouse and transportation centers in comparison to the conventional management practices. The technologies that supply chain management can benefit from including artificial intelligence and machine learning, blockchain technology, and digital twins.

Customer experience and feedback

The stance of business models has shifted towards being more customer-centric with the incorporation of digital technologies. The end user-service provider relationships have got redefined with greater avenues opening up to register customer experiences and feedback with businesses aligning themselves in accordance with customer needs and demands. Artificial intelligence and machine learning are of key importance here as they own the potential to study developments in purchaser conduct after which adjust the approaches for this reason thru computerized decision-making. Moreover, the Coronavirus-led epidemic has led organizations all over the world to embrace digital transformation to a greater degree in order to survive and further their business interests. The future of digital transformation is indeed replete with myriad opportunities and promises.

How is UCT leveraging Digital Transformation?

Uniconverge technologies is partnering with industry leaders to offer our customers the wanted transformation and free up real commercial enterprise costs to steer this transformation, improving engineering, operations, and overall performance, to maximize commercial enterprise fees. Our comprehensive software program portfolio presents the whole thing you need to transform your industry and unencumber actual commercial enterprise fees.


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